Privacy Policy

Effective Date: 26 may 2025

Welcome to Richmond Parts Depot! Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase used auto parts, or interact with our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, billing and shipping address, payment details when you place an order.
• Account Information: Login details if you create an account on our site.
• Non-Personal Information: IP address, browser type, device information, pages visited, and other analytics data.
• Optional Information: Customer reviews, feedback, and marketing preferences.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill your orders for used auto parts.
• To communicate with you regarding your order status, returns, or warranty claims.
• To improve our website performance and user experience.
• To send you promotions and special offers if you have opted in for marketing communications.
• To comply with legal obligations and prevent fraudulent transactions.

3. Sharing of Information

Richmond Parts Depot values your trust. We do not sell or rent your personal data. However, we may share your data in the following cases:

• Service Providers: Third-party companies such as shipping carriers, payment gateways, and IT support that help us operate our business.
• Legal Compliance: When required by law, court order, or government regulations.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Remember your preferences and shopping cart details.
• Analyze site traffic and improve user experience.
• Provide personalized product recommendations and ads.

You can disable cookies in your browser settings, but some features of the website may not work properly without them.

5. Data Security

We implement industry-standard security measures such as SSL encryption to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights (GDPR & CCPA)

If you are a resident of California (CCPA) or the European Union (GDPR), you have the following rights:

• Right to Access: You can request a copy of your personal information we hold.
• Right to Correction: You can request corrections to inaccurate or incomplete information.
• Right to Deletion: You can request deletion of your personal data from our systems.
• Right to Opt-Out: You can opt out of receiving promotional emails anytime.

To exercise these rights, please contact us using the details below.

7. Children’s Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect personal data from children under 13 years old. If we discover that a child under 13 has provided personal information, we will delete it immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We recommend you review their privacy policies before sharing personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The updated policy will be posted on this page with the revised date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

• Email: info@richmondpartsdepot.com
• Phone: +12097901545
• Address: 3900 Westerre Parkway Suite 300,
  PMP #0985 Richmond,
  VA 23233